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As storm recovery continues, we are aware that the Outage Map is not showing some customers who are still without power. Our internal systems for identifying outages and prioritizing restorations are still functioning.

We know it is frustrating for our customers and are working hard to reconcile the outages shown on the map. Please continue to report outages, as needed.

Our crews will continue to work around the clock until the last customer is restored.

November Wind Storm

Over the last 24 hours, more than 150 line crews and 70 tree crews worked throughout the day and night to help over 22,000 customers regain power from storm related outages.  We now have 98% percent of our customers back online since the bomb cyclone hit Western Washington Tuesday afternoon and will continue to work as fast as we can to restore every customer.

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alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

How solar power works

Solar power is an important part Washington state’s clean energy transition. To make energy using the power of the sun, solar cells are sandwiched between two panels. When sunlight hits the solar cells held within the panels, it generates an electrical current that we can use to power our communities.

Solar panels work when the sun is in the sky – even if it’s a cloudy day. Solar panels may produce less energy on cloudy days than on sunny days, but they still collect energy.

Where solar power is made

Solar panels can be installed directly on single-family homes, on the roofs of apartment buildings, and even in community locations like Bonney Lake’s water storage tank, libraries, and schools. In addition, vast open spaces can be home to solar farms where energy is generated in mass quantities.

If necessary, utility companies can also purchase solar power from other states and transmit it to Washington state.

How to access solar power

For single-family homes, you can place solar panels directly on your home if your roof meets certain requirements.

For apartment buildings or condos, you can speak to the property manager about the possibility of having them add solar panels.

Puget Sound Energy’s (PSE) income-eligible community solar program is a great way to connect to solar power that doesn’t require you to personally install solar panels. This program lets you receive a certain amount of energy from solar panels in the area.

Community buildings may also be able to receive assistance in installing solar panels through programs like the solar grant program through Puget Sound Energy (PSE).

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